\”search for online templates\” greyed out – Microsoft Community

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Make sure \”Allow Office to connect to the Internet\” is checked. Was this reply helpful? Yes No. Sorry this didn\’t help. Thanks for your feedback. Before we proceed I would require some more information to assist you better. Are you able to search for online templates using other Office applications Excel or PowerPoint?

Let us try the following steps to resolve the issue and check if it helps. Restart the computer and then try repairing Office installation. Refer to the following link for more information on how to repair Office Run the Fix it from the following article to remove all traces of the new Office on the system. Once the Fix it completes, re-install Office and verify the results.

I hope this fixes the issue. If not, reply and I will be happy to assist you further. Choose where you want to search below Search Search the Community. Hi All,. I am running Word from Office When I go to new I would like to search for online templates however the option is grayed out and I cant work out why.

I am definitely online as I am typing you this message and I have all available Windows updates. Funny thing is that I have it also installed on my wife\’s machine and it works fine. Both running Windows 8. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.

Details required :. Cancel Submit. Open office product, go to That should take care of your issue. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Girish M. Hi, Before we proceed I would require some more information to assist you better.

Step 1: Restart the computer and then try repairing Office installation. Thank you. This site in other languages x.

 
 

 

Search for online templates is disabled – Microsoft Community

 

So here at our school, our students cannot search for templates in Office products from the Search for online templates box that is in the programs. If I turn off our proxy, then it works. I have tried to find what websites I need to allow on our filter to make it so it works and I can\’t seem to find any information on that. Does anyone have any experience with this? Just as a point of reference, we use a Smoothwall for our filter.

Found the fix, this was caused by the tick being in Automatically detect settings under IE Lan settings, even though proxy was ticked also. Sorry, been busy with other things. I did find a list of all the possible hosts that it could be connecting to. When I get a moment I plan on testing that, so should have some more information on it. Smoothwall have had a look tried a few things but couldn\’t figure it out so they have escalated it. To continue this discussion, please ask a new question.

Get answers from your peers along with millions of IT pros who visit Spiceworks. Best Answer. Steve Nov 2, at UTC. We turned this off via GPO and all working now. View this \”Best Answer\” in the replies below ». Popular Topics in Microsoft Office. Which of the following retains the information it\’s storing when the system power is turned off? Submit ». Verify your account to enable IT peers to see that you are a professional.

I would suggest whitelisting the whole office. That\’s done for both office. They appear to be using https as well. Funny enough, the smoothwall logs don\’t show anything. It\’s as if the fact there is a proxy set on the machine is blocking it totally. I have dropped everything I can find into our authentication exceptions to make sure it doesn\’t get blocked. Any luck with this? Steve wrote: Any luck with this? Glad to know we aren\’t the only ones with this issue.

Steve Nov 1, at UTC. Definitely smoothwall though as if you untick proxy it works. This topic has been locked by an administrator and is no longer open for commenting. Read these next

 
 

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